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BALANCING THE TIGHTROPE WHAT OTHERS ARE SAYING Let's start by listening to some of our other customers who feel your pain. Kris Bertz - Phoenix Police Special Assignments Unit (SWAT) "Here in Phoenix, it may appear we have a massive budget, but every purchase for individual equipment is also evaluated based on a large team size of 40 plus personnel. While it took some patienc …

FOCUSED ON THE FIGHT FINER DETAILS The more specific answers to those frequent questions are: Why aren't you making a case for _____ device? Development and tooling are expensive. We base our priorities on supporting models that are most frequently issued to military, law enforcement, and first responder units. Offering additional models adds complexity to our core product line, and pulls focus away from serving our pri …

RESISTANCE FROM LEADERSHIP We hear it at trade shows all the time. "I'd love to get smartphones for our team, but our commander will never go for it." There's no doubt, the smartphone is a powerful tool. But many people aren't quite convinced that the perceived risks are worth the reward when it comes to deploying the technology in the field. For some departments, it's a big investment with a few unknown factors. What are the benefits beyond …

WHO IS THE USER? …

PLAN, EXECUTE, AND LEAVE NO ONE BEHIND Your honor and sense of duty are what compel you to put yourself out on the front lines, but it’s access to training and state-of-the-art tactical equipment that enable teams to be prepared for the mission. Armor can protect your body, ammo can defend your position, and radios can facilitate communication. But in high-pressure circumstances, seconds count and real-time information is critical for decision making. So …